Terms of Service
Last Updated: 20 June 2026
Introduction
Welcome to KPS Express.
These Terms of Service govern your access to and use of the KPS Express website, products, services, and related features.
By accessing or using this website, creating an account, placing an order, or interacting with our services, you agree to be bound by these Terms of Service.
If you do not agree with these terms, you should not use the website.
About KPS Express
KPS Express is a South African company providing access to products across multiple industries, including industrial applications, construction, mining, refrigeration, woodworking, fabric, and related categories.
Our services are available to customers in South Africa, Zambia, and the Democratic Republic of Congo, subject to applicable laws and operational requirements.
Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or have the permission of a parent or legal guardian.
- The information you provide is accurate and complete.
- You will use the website in accordance with applicable laws and regulations.
Accounts
To access certain features, you may be required to create an account.
You are responsible for:
- Maintaining the confidentiality of your account credentials.
- Restricting access to your account.
- All activities conducted through your account.
KPS Express reserves the right to suspend or terminate accounts where fraudulent, unlawful, or abusive activity is detected.
Products
KPS Express makes reasonable efforts to ensure that product information, images, descriptions, specifications, and pricing are accurate.
However:
- Product images may be illustrative.
- Product colours may vary depending on display settings.
- Product specifications may change without notice.
- Availability may change at any time.
Product listings do not constitute a guarantee of availability.
Pricing
All pricing displayed on the website is subject to change without notice.
Pricing may vary based on:
- Region
- Currency
- Product availability
- Promotions
- Supplier adjustments
KPS Express reserves the right to correct pricing errors at any time.
If a pricing error affects an order already placed, we may contact you to confirm or cancel the order.
Orders
When you place an order:
- You are making an offer to purchase a product.
- Orders are subject to acceptance and availability.
- Receipt of an order confirmation does not guarantee acceptance of the order.
KPS Express reserves the right to:
- Refuse orders
- Limit quantities
- Cancel orders
- Request additional verification where necessary
Enquiry-Only Products
Certain products may be marked as: Enquiry Only
These products cannot be purchased directly through the website.
Submitting an enquiry does not create a purchase agreement and does not guarantee availability.
KPS Express may provide additional information, pricing, or alternative options following an enquiry.
Payments
Payments are processed through approved third-party payment providers.
By making a purchase, you agree to:
- Provide accurate payment information.
- Use payment methods you are authorized to use.
- Comply with the terms of the selected payment provider.
KPS Express does not store payment card details.
Shipping and Delivery
Delivery timeframes are estimates only and may vary based on:
- Product availability
- Delivery location
- Customs requirements
- Public holidays
- Operational factors outside our control
KPS Express is not liable for delays caused by third-party service providers or circumstances beyond reasonable control.
Returns and Refunds
Returns and refunds are governed by the KPS Express Returns Policy.
Please review the Returns Policy for detailed information regarding:
- Eligibility
- Timeframes
- Return procedures
- Refund processing
Intellectual Property
All content on the KPS Express website, including but not limited to:
- Logos
- Graphics
- Images
- Text
- Product content
- Website design
is owned by or licensed to KPS Express and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use website content without prior written permission.
Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to systems or accounts.
- Upload malicious software or code.
- Interfere with website functionality.
- Misrepresent your identity.
- Engage in fraudulent transactions.
KPS Express reserves the right to restrict access where violations occur.
Limitation of Liability
To the fullest extent permitted by law, KPS Express shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profits
- Loss of business opportunities
- Loss of data
arising from the use of the website, products, or services.
Nothing in these Terms limits rights that cannot legally be excluded under applicable law.
Third-Party Services
The website may integrate with or link to third-party services, including:
- Payment providers
- Delivery providers
- External websites
KPS Express is not responsible for the content, policies, or practices of third-party services.
Regional Services
KPS Express serves customers across:
- South Africa
- Zambia
- Democratic Republic of Congo
Product availability, pricing, language, currency, and services may differ by region.
Changes to These Terms
KPS Express reserves the right to update these Terms of Service at any time.
Changes become effective upon publication on this page.
Continued use of the website constitutes acceptance of any revised terms.
Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.
Any disputes arising from the use of this website shall be subject to the jurisdiction of South African courts where applicable.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
KPS Express
Email: drc@kpsexpress.co.za
Website: www.kpsexpress.co.za
Region: Democratic Republic of Congo